E-GOVERNMENT DEVELOPMENT AS A BASIS FOR THE ADAPTIVE DEVELOPMENT OF DIGITAL COMPETENCES OF CIVIL SERVANTS

Abstract

The development of e-government as a foundation for the digital adaptation of civil servants is a defining factor in the modernization of the public administration system in the context of global digital transformation. The relevance of this research is driven by the growing role of digital technologies in enhancing the efficiency, transparency, and openness of administrative processes. In this context, government institutions increasingly utilize data-driven decision-making technologies and digital communication platforms, creating a need for the formation of new competencies, digital culture, and mindset among civil servants capable of ensuring effective performance in the digital environment. The purpose of this study is to define the theoretical and methodological foundations of e-government development, analyze its impact on the professional adaptation of civil servants, and formulate directions for improving their digital competencies in accordance with contemporary public governance standards. The research findings demonstrate that e-government serves as a catalyst for systemic changes in the functioning of the public sector, affecting both institutional mechanisms and the human component of public administration. The use of digital platforms and electronic document management increases administrative efficiency, reduces corruption risks, and expands opportunities for civic participation in administrative processes. It has been determined that the primary factor in the sustainability of digital transformations is the digital adaptation of civil servants, which is based on the development of digital competence, the ability to work with data, utilize technological tools, and ensure information security. Furthermore, particular attention is given to the formation of digital culture, which promotes innovation, ethical behavior, openness to collaboration, and professional self-development. In this context, it is proposed to consider digital adaptation as a continuous process requiring a comprehensive system of training, e-learning, and institutional support for innovation. Conclusions. E-government should be viewed not merely as a technological reform but as a comprehensive transformation process that changes the paradigm of public service. Its effectiveness depends on the ability of civil servants to integrate digital values into management practice, which must be supported by a policy of continuous professional development. Ukraine's achievements in implementing e-government, particularly the development of the "Diia" platform and the creation of digital trust systems, serve as a foundation for further adaptation of the civil service to the requirements of the digital economy and knowledge society.