DECISION SUPPORT SYSTEM FOR THE IT PROJECT MANAGEMENT MANAGER

Abstract

The problem of effective, automated and rapid search for adequate solutions to both operational and strategic issues, modern IT project managers is not fully addressed and requires the use of not only qualitative but also quantitative approaches to assess the most likely alternatives. The aim of the article is to describe the features of developing a decision support system for an IT project management manager to formalize complex situations with many alternatives. Realization of the set purpose provides the decision of a number of tasks: 1) the analysis of modern aspects and problems of process of decision-making by managers of projects taking into account their production activity; 2) analysis of methods for assessing probable alternatives; 3) development of the concept, algorithm and basic forms of the interface for data processing by the user. Scientific novelty. The article considers the possibility of applying the method of hierarchy analysis in combination with methods of system analysis to solve the problem of automating the assessment of possible alternative scenarios by calculating the constituent vectors and numerical indicators. In conclusion, the article emphasizes that decision support systems based on the use of methods and algorithms of system analysis, including the method of hierarchy analysis, are an effective technical means of automating the process of evaluating different actions of IT project managers in different scenarios during production projects. The results of the system development confirm its demand, functionality and clarity for use by IT project managers and other management officials to reduce the probability of error due to the human factor. The visual capabilities of viewing and comparing different alternatives implemented in the system allow to ensure a sufficient level of comparative and analytical capabilities of the project manager during decision-making.